Privacy Policy for AudioCue
1. Introduction
This Privacy Policy explains how AudioCue, a product by Barry’s Web Design (“we”, “us”, or “our”), collects, uses, and protects personal information when you use the AudioCue software (“the Software”).
By using the Software, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect limited personal information necessary to operate and support the Software. This may include:
Account Information
Name, email address, and subscription status where an account is required.
Device Information
Basic technical information such as device type, operating system, and app version, used for compatibility and support purposes.
Usage Data
General usage and diagnostic data, such as feature interactions and performance information, used to improve stability and functionality.
We do not collect or store payment card details. All payments are processed by third-party providers such as Apple App Store, Stripe, or PayPal.
3. How We Use Your Information
We use collected information to:
– Provide, operate, and maintain the Software
– Manage subscriptions and account access
– Respond to support requests and enquiries
– Monitor performance and improve reliability
We do not sell, rent, or trade your personal information.
4. Legal Basis for Processing (UK / EU)
We process personal data only where one or more of the following applies:
– It is necessary to provide the Software and related services
– It is required to fulfil a subscription or support request
– You have given consent
– We are required to comply with legal obligations
5. Data Retention
We retain personal information only for as long as necessary to provide the Software, manage subscriptions, or meet legal and accounting requirements. Data that is no longer required is securely deleted.
6. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
No system can be guaranteed to be completely secure, and you acknowledge that data transmission over the internet carries inherent risks.
7. Third-Party Services
AudioCue relies on third-party services for payments, hosting, and distribution. These providers may collect and process personal data in accordance with their own privacy policies.
We are not responsible for the privacy practices of third-party services, and we encourage you to review their policies directly.
8. Your Rights
You have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your personal data where applicable
– Object to or restrict certain processing
– Withdraw consent where consent is relied upon
Requests can be made by contacting enquiries@barryswebdesign.co.uk.
9. Children’s Privacy
AudioCue is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If such data is identified, it will be deleted promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be made available through the Software or associated website. Continued use of the Software after changes are published constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
AudioCue
Email: enquiries@barryswebdesign.co.uk
